Returns & Exchanges
At The Hemp Club, we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We are committed to ensuring your satisfaction while maintaining our dedication to eco-friendly practices.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place your sustainable hemp garments in their original packaging, ensuring all tags are attached and the items are in their original condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or exchange within 5-7 business days.
